Jurnal Penelitian Progresif

USE OF MANAGEMENT INFORMATION SYSTEMS TO IMPROVE EFFICIENCY AND EFFECTIVENESS OF MEDAN CITY GOVERNMENT

2025-07-09T08:57:25+00:00

This research aims to examine the implementation of the Management Information System (MIS) within the Medan City Regional People's Representative Council (DPRD) and its impact on operational efficiency and public service effectiveness. Using a descriptive qualitative approach, data were collected through interviews with interns placed in the Bapemperda section. The findings indicate that the information system has assisted in the execution of administrative tasks; however, the effectiveness of its implementation is still influenced by human resource factors, particularly in terms of task placement that aligns with individual competencies. A lack of understanding in certain work areas leads to ineffectiveness in task execution. This study recommends the need for improved communication between educational institutions, interns, and government agencies to ensure appropriate placement of interns. Additionally, enhancing capacity and training related to the use of information systems is also crucial to support efficiency and effectiveness in government performance.

WORK – LIFE BALANCE CRETEAS WELL-BEING THROUGH SUSTAINABLE HUMAN RESOURCE MANAGEMENT AT ET CETTERA

2025-07-09T09:01:33+00:00

This study aims to thoroughly examine how sustainable human resource management (HRM) practices are implemented at the et Cetera fashion boutique located in Medan Centre Point Mall, and to what extent these practices influence work-life balance and employee well-being. Using a descriptive qualitative approach, data were collected through in-depth interviews, direct observation, and review of internal company documents. The study's findings reveal that, although working hours are generally within normal limits, increased workloads during certain periods and the lack of flexibility and compensation present challenges in achieving work-life balance. Moreover, although social relationships among employees are positive, the reward system and training programs are not yet systematically managed. Based on these findings, it is recommended that et Cetera develop more comprehensive and sustainable HRM policies, including flexible working arrangements, fair incentive systems, and support for employees' physical and psychological well-being. These measures are expected to improve employee loyalty and productivity while enhancing business resilience in the face of industry dynamics.

QUALITATIVE STUDY ON EMPLOYEE COOPERATION AND ITS IMPACT ON THE WORK ENVIRONMENT AT COFFEE KOHI

2025-07-09T09:04:04+00:00

This study aims to describe the forms of cooperation among employees and its impact on the work environment at Coffee Kohi Medan. Using a descriptive qualitative approach, data were collected through in-depth interviews, participatory observation, and documentation involving five employees from various divisions (waiters, barista, kitchen). The findings indicate that while employee cooperation is present, it faces challenges such as ineffective cross-divisional communication, uneven task distribution, and imbalanced workloads. Nevertheless, the existing cooperation contributes to a sense of responsibility and workplace comfort. This study highlights the importance of managerial roles in building a structured workflow system, providing team training, and encouraging open communication to create a healthy and productive work environment.

THE ROLE OF MANAGEMENT INFORMATION SYSTEMS IN MANAGERIAL DECISION-MAKING

2025-07-12T02:28:18+00:00

Management Information Systems (SIMs) are a very important tool in helping managers make decisions. The information provided by the driver's license is accurate, fast, and easy to understand. In the world of work, managers are often faced with a variety of problems that require immediate solutions. This study aims to explain how driver's licenses help managers in making decisions. The methods used are literature studies and descriptive approaches. The results show that SIM not only speeds up the decision-making process, but also assists managers in analyzing problems, determining the best options, and minimizing errors. SIM also plays an important role in presenting data that supports organizational planning and strategy. With a driver's license, managers can work more efficiently, organized, and productively.

TRANSFORMASI SISTEM PEMASARAN GLOBAL DI ERA DIGITAL

2025-07-12T02:36:28+00:00

In the era of development, the digital age has had a considerable impact on the global marketing system. In this era, companies are required to be able to adapt to changes and developments in technology, consumer behavior, and international market dynamics that continue to grow rapidly. The use of social media, artificial intelligence, big data analytics and e-commerce platforms has transformed and influenced traditional marketing strategies to become more integrated, responsive, and data-driven. This article aims to find out how the global marketing system is transforming in the digital era, by prioritizing the strategies, challenges, and opportunities faced by companies in effectively reaching the global market

FINANCIAL PERFORMANCE EVALUATION OF PT FAST FOOD INDONESIA TBK THROUGH FINANCIAL REPORT ANALYSIS (2020-2024)

2025-07-12T03:18:24+00:00

In an increasingly competitive business landscape, financial performance serves as a key indicator of a company's success in managing its resources. This study evaluates the financial performance of PT Fast Food Indonesia Tbk (owner of the KFC Indonesia brand) using profitability ratios Return on Assets (ROA), Return on Equity (ROE), and Return on Investment (ROI) over the period 2020–2024. The topic was chosen to assess post-pandemic resilience and highlight KFC's significance as a major player in Indonesia's food industry. A qualitative descriptive methodology was employed, analyzing secondary data sourced from official financial reports. The results indicate that 2022 was the weakest year: ROA stood at 2.03%, ROE at 7.30%, and ROI at 22.68%, largely due to the prolonged impacts of COVID-19. However, a steady recovery followed, with 2024 showing marked improvements: ROA rose to 22.62%, ROE surged to 624.94%, and ROI reached 271.86%, reflecting increased efficiency in asset, equity, and investment management. The study concludes that PT Fast Food Indonesia Tbk has successfully navigated the challenges of the pandemic, achieving significant performance improvements that signal positive prospects and offer vital insights for stakeholder decision-making.

THE EFFECT OF TQM IMPLEMENTATION AND PRODUCTION EFFECTIVENESS ON SKINTIFIC SKINCARE CUSTOMER SATISFACTION IN MEDAN CITY

2025-07-12T03:17:36+00:00

This study aims to determine the influence of Total Quality Management (TQM) and production effectiveness on Skintific customer satisfaction in Medan City. The method used was quantitative associative with 75 Gen Z respondents. The results showed that TQM and production effectiveness had a significant effect both partially and simultaneously on customer satisfaction, with t-calculated values of 8.383 and 6.145 respectively (t table = 1.66071), and F calculated as 51.594 (F table = 3.12). The Adjusted R² value of 0.578 shows the contribution of the two variables of 57.8% to customer satisfaction. In conclusion, improving overall quality and efficient production processes can increase customer satisfaction in the skincare industry.

ORGANIZATIONAL BEHAVIOR AND ITS INFLUENCE ON EMPLOYEE LOYALTY AT WAJIR SEAFOOD

2025-07-23T00:55:34+00:00

The purpose of this scientific research is to examine how organizational behavior (including leadership, communication, and work culture) impacts employee loyalty at Wajir Seafood, Medan. This study employs a census approach as its quantitative research method, involving a sample of 50 employees. Data was gathered through questionnaires and analyzed using simple linear regression with SPSS Version 22. The findings reveal that organizational behavior significantly affects employee loyalty (β = 0. 351, p = 0. 001), showing a moderate correlation (R = 0. 437) and a contribution of 19. 1% (R² = 0. 191). These results align with the theories proposed by Robbins (2002) and Luthans (2011), highlighting the necessity of a supportive work environment. However, 80. 9% of other factors, such as compensation and training, have not been investigated in this model. The study concludes that enhancing organizational behavior could be a preliminary strategy for fostering employee loyalty, although it should be supplemented by additional interventions. Practical implications include enhancing internal communication, recognition systems, and training programs for better outcomes.

STUDIES PREFERENCE STUDENT TO ELECTION RESIDENCE BOARDING HOUSE

2025-07-28T17:55:54+00:00

This study aims to identify and analyze factors influencing student preferences in choosing boarding houses in Grogol and Tomang Villages, Grogol Petamburan District, West Jakarta. This study uses a mixed methods approach , combining quantitative and qualitative descriptive methods to gain a comprehensive understanding of student behavior and preferences. Based on the results of the research conducted, it was found that in the selected sample it was known that student income (pocket money) had a significant negative effect on student preferences in determining boarding houses and stated that if income (pocket money) increased, the tendency for students to choose boarding houses in Tomang Village was higher when compared to Grogol Village. Boarding house rental prices had a significant positive effect on student preferences in choosing boarding houses and stated that if boarding house prices increased, the tendency for students to choose boarding houses in Grogol Village was higher when compared to Tomang Village. The facilities offered by boarding houses had a significant positive effect on student preferences in choosing boarding houses and stated that if the boarding house facilities offered were better, the tendency for students to choose boarding houses in Tomang Village was higher when compared to Grogol Village. There was no significant and negative influence between lifestyle variables and student preferences in choosing boarding houses and stated that the high or low level of lifestyle would not increase student preferences in choosing Tomang or Grogol boarding house areas as boarding houses.Meanwhile, based on the concept of price elasticity of demand, boarding houses can be categorized as an elastic good, meaning that demand for boarding houses is highly sensitive to price changes. Based on the income elasticity of demand, boarding houses are classified as a primary necessity for students. This indicates that despite changes in income, demand for boarding houses remains relatively stable because housing is a basic need during the study period. Meanwhile, based on cross-elasticity, there is a substitution relationship between middle- to upper-class boarding houses and middle- to lower-class boarding houses. This means that if the price of middle- to upper-class boarding houses increases, students will tend to switch to middle- to lower-class boarding houses as an alternative, and vice versa.

DIGITAL TWIN ACCOUNTING REAL-TIME SIMULATION OF COMPANY BALANCE SHEET IN THE BUSINESS METAVERSE

2025-08-06T10:03:53+00:00

With the advancement of metaverse technology and the need for real-time financial data, theaccounting sector is undergoing rapid digital transformation. An innovative solution to improve theaccuracy, transparency, and efficiency of corporate financial reporting is the digital twin, a virtualreplica of a physical system. developed an accounting digital twin system to model a company'sbalance sheet in real-time in the business metaverse world and assess its effectiveness and efficiency.This study employed a research methodology and a systems development approach. Requirementsanalysis, architectural design, implementation, testing, and validation were the necessary steps todevelop the system. Data were collected through direct observation, stakeholder interviews, literatureresearch, and system testing on 15,000 transactions during a simulation period. Validation wasconducted by fifty business stakeholders and twenty accounting experts. With an accuracy rate of 99.2% and an average response time of 1.8 seconds, the accounting digital twin method successfullycreated a virtual replica of the company's balance sheet. The system had an uptime of 99.7 % and wascapable of processing up to 850 transactions per minute. 3D visualization in the metaverse achieved auser engagement rate of 91%. Simulation results showed a 78% reduction in reporting time, a 38%reduction in operational costs, and a 42% increase in data accuracy. Furthermore, the systemsuccessfully provided early warnings 72 hours before a liquidity crisis. Validation demonstrated a 96.7% technical integration success rate and a 93% user satisfaction rate. In a real-time company balancesheet simulation in the business metaverse, the digital accounting twin was proven to improve thequality of financial information, accelerate the decision-making process, and enhance corporateaccountability and transparency. This system helps the contemporary accounting sector transform intoa digital one. This research contributes to the development of accounting information systems,business digital transformation, and financial technology innovation. The results can be used as areference for companies wishing to implement digital twin technology in their accounting practices.

DESIGN AND CONSTRUCTION OF ONLINE LIBRARY INFORMATION SYSTEM FOR STMIK INDONESIA CAMPUS, BANDA ACEH WEB -BASED

2025-08-16T06:54:25+00:00

In the current digital era , the development of information and communication technology has had a significant impact on various aspects of life, including in the world of education. One of the important things in education is access to adequate information sources. Currently, the library system used at the STMIK Indonesia Banda Aceh campus still uses conventional methods with physical libraries , which can cause limited access, delays in obtaining information sources , and limitations in managing and maintaining book collections. STMIK Indonesia Banda Aceh has a library that still uses a manual recording system or bookkeeping in conducting transactions, which will certainly increase the difficulty in processing library data, not to mention errors in book borrowing and returning transactions, as well as other reporting errors . Based on the results of the library website system design at STMIK Indonesia Banda Aceh , the results show that the system can carry out the online loan registration process and fine notifications. The author hopes that in creating this library information system, it can help facilitate staff and all related parties in processing library data effectively and efficiently.